6 Service security

SystemService restricts access to data and attachments according to the company and the user’s permissions, protects login details and records significant operations. Only authorised persons have access to documentation retained after account deletion. The rules for handling data after the service ends are set out in Parts 1, 3 and 4.

We use encrypted backups of data and attachments, restrict access to them, and regularly check the ability to recover data. Backup retention periods are set out in Part 4. We provide the information the controller needs to assess safeguards and conduct audits in accordance with Part 3.

Report suspected data exposure, incorrect permissions or unauthorised opening promptly to info@systemservice.nl. Do not send passwords or card details. In an unsafe situation, the renter stops using the cabinet and secures its surroundings without attempting repairs. Loss of connection does not prove the cabinet is empty. Collection, reassignment and history deletion require authorised checks; a payment dispute does not justify retaining devices inside.